You just gotta see it to believe it.
Sweetie, the top you ordered is lilac. We are certain. You keep saying, “Brown purple.” You’re crazy.
We would never gaslight you, but like, have you had your eyes checked recently? This top is lilac or we’re not a premiere women’s hippie lifestyle brand.
Double check the color description on your order confirmation. If it says “lilac,” it’s gotta be lilac. Maybe it’s the glare that’s doing you in. Glare can do that, you know.
Fine. You can exchange it, if you insist. May we suggest the same top in this gorgeous “periwinkle” shade? (Not navy, we promise promise promise!)